SMS & Email
Automated and manual E-mail delivery
ER CRM utilises the Nylas email platform to deliver personalised, branded email content directly from your CRM. With this integration, you can send emails seamlessly through your existing business email exchange, ensuring compatibility with any email provider you currently use.
To maintain brand consistency, ER CRM can replicate your existing email signatures and styles, ensuring a seamless experience between your standalone email platform and the CRM. Emails can be sent manually or automated to trigger at specific points within your workflow, helping you stay connected with clients at every stage.
Automated and manual SMS delivery
ER CRM integrates with AQL, one of the UK’s leading SMS service providers. AQL offers lightning-fast message delivery and real-time reply functionality, allowing customer responses to be captured and stored directly within each application in the CRM.
SMS can be sent manually, or automated communications can be delivered at set points throughout your process.