Task Management
The ER CRM contains a task management system which allows cases to be managed and progressed. This helps to ensure all applications are being processed on time every time. Some of the features include:
- Automated tasks throughout your process flow – as a case progresses, key triggers can automate set tasks against an application. This ensures the correct follow up measures are made to keep the application moving forward.
- Manual tasks can be set by team members for application reminders or personal appointments. This ensures nothing is forgotten.
- Individual CRM hub containing ‘todays tasks’ area for quick access to real time ‘to do’ lists ensuring all cases are being progressed as expected.
- Management task overview to see individuals’ tasks lists or the company. This allows for management of individual user’s caseloads and re-management of cases in the event of absence.
- End to product workflows – predetermined stages for your mortgages.
- Role based workflow for sales, underwriting, packaging and administration.
- Full notes functionality.