Are You a Regulated Entity?
ER CRM helps you stay compliant by making it easy to identify client files within your workflow or pipeline that do not meet your regulatory, network, or internal business standards.
For example, if you're a Financial Services broker, each client file may require specific documentation to justify advice or recommendations. With ER CRM, all client files are digitally stored, allowing you to quickly run exception reports to highlight any cases of missing required documents.
You can also generate reports to uncover trends and patterns across the business, whether by department, team, or individual, enabling proactive compliance management.
Many of our partners use this functionality not only to meet regulatory obligations but also to enforce internal standards. For instance, bonus payments can be linked to file completeness, ensuring rewards are based only on fully compliant cases and reducing the risk of paying bonuses where quality standards fall short.